Jeff Sussna helps companies build continuous learning cultures

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Jeff Sussna has a unique ability to help clients integrate Agile, DevOps and Design Thinking into continuous learning loops. He teaches organizations how to continuously improve efficiency and quality by building user-centered experimentation into the service delivery life cycle.

Be Agile

Optimize your Agile processes  for discovery, adaptation, and truly continuous value delivery.

Be Lean

Implement DevOps practices across all areas and modes of your enterprise IT organization and beyond. 

Be Creative

Integrate Design Thinking into daily operations and make continuous improvement the heart of operational management. 

Be of Service

Transform silos into user-centered, resilient services that continuously learn from each other. 

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Client-Centered Coaching

Jeff embeds himself in your organization and gains the insight and trust needed to go beyond cookie-cutter implementations. He uses this approach to guide you along the path to becoming a continuous learning organization in ways that make sense for your situation.


Interactive Workshops

Carefully structured exercises connect theory to real-world problems that are relevant to your business. A collaborative environment creates opportunities for shared practice and reflection with others facing similar challenges. Learn more…


Thought-Leadership Talks

Engaging, well-crafted presentations deliver deep insights into the how and why of adaptive technology and business methodologies. By connecting new ideas to daily work, he shows you how to transform mindsets as well as processes. Learn more…


Healthcare | Retail | Insurance | Technology | SaaS


Product | Design | Development | Operations | Security & Compliance


Allianz | Bank of America | Best Buy | CapitalOne | Carlson Wagonlit | CenturyLink | Cisco | Enstratus | HealthPartners | Medica | SOASTA | sipgate | SysEleven | Thomson Reuters | UnitedHealth Group | University of Minnesota

What Clients Say

Any opportunity to be in a room with Jeff should be pursued. I left every interaction smarter, faster, stronger, better.
— Nate Norrgard, Sr. Technology Director
Jeff has the rare talent to see the entire picture, associate the relevant facts, and present the perfect solution. What is amazing is that, based on his deep technical and organizational knowledge, he can apply the solution to the real world and then execute.
— Pete Draheim, Director of Quality & Test
I recently attended a conference where Jeff Sussna was one of the speakers. In a stellar group of presentations, Jeff’s talk stood head and shoulders above the rest.
— Dave Gray, author of 'The Connected Company' and 'Liminal Thinking'