We help you move fast without breaking things.


Sussna Associates Now Provides

End-to-End Digital Product Services

October 10-12 2019

Beyond the Designer As Auteur

MidwestUX, Grand Rapids

November 14 2019

Beyond the Designer As Auteur

UXPA-MN, Minneapolis

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Sussna Associates teaches you how to deliver the right thing in the right way at the right time. Our unique end-to-end expertise spans UX, product management, Agile, and DevOps. The outcome is digital service that is useful, operational, and resilient.

Be Agile

Optimize your Agile processes for truly continuous value discovery and delivery.

Be Lean

Implement DevOps practices across all areas of your IT organization.

Be Creative

Use Design Thinking to make creative problem-solving part of daily operations.

Be of Service

Transform silos into user-centered services that continuously learn from each other. 

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Client-Centered Coaching

Our experts embed themselves in your organization and gain the insight and trust needed to go beyond cookie-cutter implementations. We use this approach to guide you along the path to becoming a continuous learning organization in ways that make sense for your situation.


Interactive Workshops

Carefully structured exercises connect theory to real-world problems that are relevant to your business. A collaborative environment creates opportunities for shared practice and reflection with others facing similar challenges. Learn more…


Thought-Leadership Talks

Engaging, well-crafted presentations deliver deep insights into the how and why of adaptive technology and business methodologies. By connecting new ideas to daily work, we show you how to transform mindsets as well as processes. Learn more…


Healthcare | Retail | Insurance | Technology | SaaS


Product | Design | Development | Operations | Security & Compliance


Allianz | Bank of America | Best Buy | Calabrio | Capital One | Carlson Wagonlit | CenturyLink | Cisco | Enstratus | HealthPartners | Medica | SAP | SOASTA | sipgate | SysEleven | Thomson Reuters | UnitedHealth Group | University of Minnesota

What Clients Say

Any opportunity to be in a room with Jeff should be pursued. I left every interaction smarter, faster, stronger, better.
— Nate Norrgard, Sr. Technology Director
Jeff has the rare talent to see the entire picture, associate the relevant facts, and present the perfect solution. What is amazing is that, based on his deep technical and organizational knowledge, he can apply the solution to the real world and then execute.
— Pete Draheim, Director of Quality & Test
I recently attended a conference where Jeff Sussna was one of the speakers. In a stellar group of presentations, Jeff’s talk stood head and shoulders above the rest.
— Dave Gray, author of 'The Connected Company' and 'Liminal Thinking'